Peace of Mind
Website: https://peaceof-mind.com
Email: [[email protected]](mailto:[email protected])
Effective Date: September 28, 2026
Peace of Mind ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, respond to our advertisements, submit a form, request information, communicate with us, or use our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
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1. Information We Collect
We may collect information that you voluntarily provide to us, as well as certain information collected automatically when you use our website.
### Personal Information
Depending on how you interact with us, we may collect:
* First and last name
* Email address
* Phone number
* Mailing or physical address
* Information you provide when requesting information or services
* Personal preferences, requirements, comments, or other information included in your communications with us
* Appointment details and scheduling information
* Communication preferences
* Records of your consent and opt-in activity for email, SMS, telephone, or other communications
### Transaction and Service Information
When applicable, we may collect information relating to services you request or purchase, including service history, inquiries, appointment information, and payment-related information.
### Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
* IP address
* Browser type and version
* Device type and operating system
* Pages visited and website usage information
* Date and time of visits
* Referring website or source
* Cookies and similar tracking technologies
* General usage and analytics information
We use this information to operate, maintain, secure, and improve our website and services.
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2. How We Use Your Information
We may use the information we collect to:
* Provide, maintain, and improve our services
* Respond to inquiries, requests, and customer-service questions
* Schedule and manage appointments
* Process transactions or service requests
* Communicate with you regarding services you have requested
* Send appointment reminders, service notifications, and important updates
* Send marketing or promotional communications where you have provided the required consent or where otherwise permitted by applicable law
* Maintain records of communication preferences and consent
* Analyze website usage and improve user experience
* Monitor and protect the security of our website and services
* Prevent fraud, abuse, or unauthorized activity
* Comply with applicable legal and regulatory requirements
* Evaluate and improve our advertising and marketing efforts
* Carry out other purposes disclosed to you at the time your information is collected or with your consent
3. SMS Messaging & Text Communications
If you choose to provide your phone number and opt in to receive SMS messages from Peace of Mind, you may receive text messages relating to services you have requested, appointments, customer support, important service updates, and, where separately authorized, promotional or marketing communications.
### SMS Consent
* SMS messages will only be sent in accordance with applicable laws and regulations and based on the consent you provide.
* Your consent to receive SMS messages is not a condition of purchasing goods or services.
* We maintain records of SMS consent and opt-in activity, including applicable timestamps and information associated with the consent.
* We do not sell or rent your mobile phone number or SMS opt-in information.
### Opting Out
You may stop receiving SMS messages at any time by replying STOP to a message from us.
After receiving a valid opt-out request, we will process your request in accordance with applicable requirements and will not send additional SMS messages unless you subsequently provide consent to receive them again, except where a message is necessary to process or confirm your opt-out or is otherwise permitted by law.
### Help
For assistance with SMS communications, reply HELP to the message or contact us at:
Email: [[email protected]](mailto:[email protected])
### Message Frequency and Charges
Message frequency may vary depending on your interactions with Peace of Mind.
Message and data rates may apply depending on your mobile carrier and service plan. Wireless carriers are not responsible for delayed or undelivered messages.
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4. SMS Opt-In Data Protection
Peace of Mind does not sell, rent, or share customer mobile phone numbers or SMS/text messaging opt-in information with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent records are treated as confidential.
We may share information with service providers, contractors, technology providers, SMS carriers, messaging platforms, or other vendors when reasonably necessary to provide, operate, or support the services you have requested, including the delivery of authorized text messages. Such parties may process information only for the purposes for which they have been engaged and subject to applicable contractual or legal requirements.
We do not use SMS opt-in information for unrelated third-party marketing.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may disclose personal information in the following circumstances:
### Service Providers
We may use trusted third-party service providers to help us operate our business and provide services, such as:
* Website hosting providers
* Customer relationship management systems
* Appointment and scheduling platforms
* Payment processors
* Email and SMS communication providers
* Analytics and advertising providers
* Customer support and communication services
* Information technology and security providers
These providers may access personal information only as reasonably necessary to perform services on our behalf.
### Legal Requirements
We may disclose information when reasonably necessary to:
* Comply with applicable laws, regulations, legal processes, or governmental requests
* Respond to valid subpoenas, court orders, or law-enforcement requests
* Protect our rights, property, or safety
* Protect the safety of our customers or others
* Investigate suspected fraud, abuse, or unlawful activity
* Defend against legal claims
### Business Transfers
If Peace of Mind is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction. Any such transfer will remain subject to applicable privacy obligations.
### With Your Consent
We may disclose your information for other purposes when you have provided appropriate consent.
SMS/text messaging opt-in information and consent records are excluded from sharing for third-party marketing or promotional purposes.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
* Provide our services
* Fulfill the purposes described in this Privacy Policy
* Maintain business and transaction records
* Resolve disputes
* Enforce our agreements
* Comply with legal, regulatory, tax, accounting, or other applicable obligations
The retention period may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
These measures may include:
* Access controls and authentication
* Encryption where appropriate
* Secure technology and hosting environments
* Monitoring and security procedures
* Employee or contractor confidentiality requirements
* Backup and recovery procedures
* Reasonable measures designed to identify and address security incidents
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
* Operate and secure the website
* Remember preferences
* Understand how visitors use our website
* Measure website traffic
* Improve website functionality
* Analyze advertising and marketing performance
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
9. Third-Party Websites and Services
Our website may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. If you follow a third-party link, we encourage you to review that third party's privacy policy before providing personal information.
This Privacy Policy applies only to information collected by Peace of Mind through our website, services, and other interactions covered by this policy.
10. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
* Request access to personal information we maintain about you
* Request correction of inaccurate or incomplete information
* Request deletion of your personal information where legally permitted
* Request information about how your personal information is collected and used
* Withdraw consent for future communications where applicable
* Opt out of marketing emails by using the unsubscribe mechanism included in those emails
Opt out of SMS communications by replying *STOP**
* Ask questions about our privacy practices
* Lodge a complaint with an appropriate privacy or supervisory authority where applicable
To exercise applicable rights or ask questions about your information, please contact us using the contact information in Section 12.
11. Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy and post the updated version on our website.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
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13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Peace of Mind
Email: [[email protected]](mailto:[email protected])
Website: https://peaceof-mind.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Last Updated: September 28, 2026